FAQs

What are your earrings made of?

All products are handmade with polymer clay, which is an incredibly lightweight and durable material. The gold components on all products are 14k gold-plated to diminish tarnishing. The posts are hypo-allergenic and free of nickel and lead for sensitive ears.

Can the earrings be cleaned?

Makeup or other dirt can be removed from clay components by gently rubbing the spots with a q-tip or soft towel dipped in water, rubbing alcohol or acetone.

How quickly do items ship?

All products are made-to-order and will typically ship within 5-7 business days, but will vary throughout the year. Once orders are dropped off at the post office, standard shipping typically takes 2-5 days within the US. The expedited shipping option at checkout will typically deliver within 2-3 days. 

How can I reach you about an order?

Please reach out to hello@mahkraum.com for order inquiries. 

Do you accepts returns or exchanges?

We do not accept returns or exchanges due to quality control and hygiene issues as well as the made-to-order nature of our products.